At UpVerb, teachers are independent. UpVerb is an online school where the main goal is to bring our students to the level of competency
as they wish to. UpVerb helps teachers to have an additional income, experience and teaching job. However, our teachers are
independent contractors and are not employees. Teachers set their own schedules, so they can have new incoming students, they can
fully manage their calendar and disable trial lessons, so they will not have any more students. Prices and group courses are provided by
us. UpVerb provides a helpful and convenient way to help students learn in individualized lessons with professional teachers, schedule
lessons with them, and handle international pay.

As our teacher, you need to set up your availability in our scheduling system. You will need to follow the steps we are going to send you after our interview. Students can schedule a TRIAL lesson with you through the calendar. You will simply receive a notification about a scheduled lesson. Remember to be present for your class!

Students that schedule lessons with you should be kept on UpVerb. It’s not acceptable for teachers to ask students to bypass our school.
Teaching language and culture is highly encouraged. However, potentially controversial religious or political topics should be avoided.
This is out of respect for students’ points of views.
Directing students to other language services which may or may not be competing is not allowed.
You communicate with the students through your private email or Skype, Hangout chat. You are still required to keep the students on
UpVerb and to put admin@upverb.com in BCC while contacting students via emails.
If you have your own website and other students who are not on UpVerb, that is fine! However, you must not try to take students you will
get on UpVerb off of the UpVerb school.
If a student asks you about accepting payment outside of UpVerb, you should report the student, because this is a violation of the terms
of service. If you agree to the request, you will also be in violation.
If you are found to be in violation, you will be removed from UpVerb and your Teacher’s Compensation withheld. You should report the
student to admin@upverb.com, and allow us to handle the situation.

Instead of canceling the lesson, our scheduling system makes it easy for students or teachers to change the lesson time or date. Simply
go to your private account in our scheduling system (the credentials will be provided by Admin as you start teaching) and reschedule the lesson. We  also recommend you to be in contact with the student if such changes must happen. Remember that your calendar is set in your time zone and students will book lessons accordingly to your time zone. We recommend you to synchronize the UpVerb’s calendar with your Google calendar to view the upcoming lesson in your phone calendar.

As UpVerb’s teacher, you will discuss the teacher’s hourly rate with the admin in a short interview via Skype at the beginning of your teaching journey on UpVerb. The compensation starts from $14 per hour. Teachers with lots of experience and proper educational background can start at $15/16 per hour.
Group courses have a different rate, starting from $19 per hour.
At the end of the month, UpVerb’s teachers are required to send an invoice to the Admin with the taught hours and total amount to be paid via PayPal or Transferwise.
The taught lessons are available to excel table from the teacher’s account on the scheduling system.

You’re almost ready to begin teaching language students who will schedule lessons with you! Pay close attention to your private schedule so you can always update and adjust your calendar to avoid bookings that you don’t wish to have.
You are still able to reschedule your scheduled lessons. However, whatever your reason is, please respect the student’s time and try to remember to always update your calendar as soon as you know that your general availability changes.
You are required to set up your general availability and you are always able to manage the weekly schedule day by day.

To make the learning experience better, please keep the class notes shared with your student and admin. The class notes will be accessible for your student through Google Drive. Your student need to check what you have done in the last session, and what should he prepare for the next session.

There is no need for constant confirming the lesson’s time as there is a calendar set up correctly and needs to be used to schedule
lessons.
If…
You’re ready and excited for your class. You’ve confirmed the lesson time far in advance and prepared materials. You’re ready and
waiting on Skype or Hangouts to contact the student, but …the student doesn’t show off…
You wait (just 15 mins) in case the student is just late, but the student never comes.
What should you do now?
✔I write to my student a message (a no-show message template)

We are very happy that you become part of our team and we can imagine that you would love to take as many students as you are able to. However, we can’t guarantee that you will have lots and lots of students scheduling lessons with you or always stable schedule week by week the same.
Very often, we will let you know before a new student will go ahead and schedule lessons, sometimes we will not “warn” you.
We would appreciate if you are patient enough and always motivated to be our teacher and keep updating your calendar! Remember it is not always depending on us if students book lessons with you.
If you have your own students. Please make sure, you keep them motivated and give them whatever they need to achieve their language goals. You are their language coach. Make them come all over again!

At the end of the guide, you will find some useful templates for your emails to the students.

***BEFORE THE TRIAL

Hello (student’s name),
Thank you so much for booking a TRIAL lesson with me. I will be your teacher for the trial lesson and any other lessons if you wish so.
Please accept my invitation on Google Hangouts and let us meet at the scheduled time.
To make sure that you are all set, come a little bit earlier and check your connection and your class notes.
You can see the scheduled time for your lesson in your time zone.
I am looking forward to meeting you!

Best regards,

Your teacher

***AFTER THE TRIAL

Hello (student’s name)

It was so nice to meet you! Thank you for attending the trial class, I hope you enjoyed it! I am excited to start the journey together with you!
I am sending the link to our Class Notes. Here, you will also find your homework for the next session.
[LINK]
You can directly purchase & book lessons through upverb.as.me
If you have any questions regarding the lessons or my availability feel free to contact me under (email address).
If you need information regarding payment or booking system, please contact our admin:
admin@upverb.com.
I look forward to our lessons!

Kind regards
Your teacher

***NO SHOW (trial)

Hello (student name),
I hope all is well with you.
Unfortunately, you missed your trial lesson without previous cancellation.
I waited 15 minutes for you to come to our scheduled class.
The trial lesson is only offered once, and so you will need to pay lessons upfront before you will be able to schedule another lesson with me.
You can go to upverb.com and schedule your new appointment.
Looking forward to meeting you!
Kind regards
Your teacher (name)